FAQs
Answers to common questions about orders, shipping, product handling, and quality testing.
Sports Technology Labs sells research products intended for laboratory use exclusively and not intended for human, veterinary, or household purposes.
Orders
What’s my order status? How can I track my order?
Upon placing an order, you will receive a tracking number for your shipment once your order has been processed and sent to your email.
I placed my order, but did not see an order confirmation.
Occasionally, our emails may be automatically routed to your Promotions or Spam folders. To ensure receipt of your order confirmation, please check the applicable folder. If you cannot locate it, please do not hesitate to contact us.
Shipping
Do you ship to APO/FPO/DPO/Military Addresses?
We do not ship to APO/FPO/DPO or other Military Addresses.
What countries do you ship to?
Due to postal regulations and reliability constraints, we are currently only shipping to the United States, Canada, and the United Kingdom. To keep informed of any changes in the future, please sign up for our email list.
How quickly will my products be shipped?
At Sports Technology Labs, we take pride in our dedication to prompt service, shipping orders 6 days a week. Orders are typically shipped within one business day, with domestic deliveries usually taking 3-5 business days, barring any unforeseen route-specific delays.
Do you offer bulk order discounts?
We are pleased to offer wholesale pricing for larger orders. To receive a discounted rate, please get in touch with us directly before placing your order.
Do you offer FREE SHIPPING?
Yes, we offer free shipping for US orders over $149 and International orders over $299.
Do I have to sign for my Delivery?
Only packages over $500 require a signature.
Returns and Exchanges
Can I modify my order once it’s placed?
If you need to make changes to an order that has already been submitted for processing, please contact our support team at Info@sportstechnologylabs.com. Please note that changes can only be made before the order is shipped.
How do I exchange my product?
We are pleased to offer customers the ability to exchange any unused items within 60 days of purchase at no additional cost. To initiate an exchange, please indicate the exchange request within your return box and allow 1-2 days for the processing and reshipment of your order.
Payments and Coupons
How can I stay updated with discount coupon codes?
Subscribe to our newsletter to stay informed of the latest news and receive exclusive discount coupons.
What payment methods do you take?
We accept Credit Cards, e-checks, Zelle, and CashApp through our website. For more information on payment methods, see our page on how to pay.
Quality and Legality
Are SARMs Legal?
SARMs are not approved by the FDA for any use and are not dietary supplements. We sell them solely as research chemicals for laboratory use. Regulations vary and can change, so purchasers are responsible for complying with the laws that apply to them. This is not legal advice.
Why do some of your COAs show over 100% purity?
Some assay results are reported relative to a reference standard, so values slightly above 100% can occur within normal method variability.
How are you able to offer such competitive prices?
Our prices are based on operational costs plus a small margin that allows us to invest in the development of new products. Our leverage is volume and industry experience. We purchase materials in bulk to take advantage of economies of scale in manufacturing and quality control.
Storage and Product Information
Does my product come with a measuring device?
Liquid SARMS come with a 1 mL graduated dropper for volumetric transfer. We recommend purchasing a scale with 0.001g accuracy for use with powdered formulas.
What if my liquid SARMs freeze or crash out of suspension?
Because we don’t use exotic solvents, sometimes this can happen even in proper storage conditions. Run the bottle under warm water and shake to disperse contents for accurate measurement.
How should I store your products?
Storage requirements vary by compound. See the Storage & Handling tab on each product page.
What is the shelf life of my product?
We guarantee 24 months from the date of purchase for liquid SARMs.
What are your liquid SARMs suspended in?
USP-grade Polyethylene Glycol 400.
Still have a question?
We can’t provide guidance on using these products outside laboratory research. For questions about orders, testing, or handling, email info@sportstechnologylabs.com or use the contact form.
As well, feel free to contact us by emailing info@sportstechnologylabs.com or using the contact form here.